Top 5 Questions to Ask Your Gilbert Jeweler

jeweler showcasing a gold necklace

TOP 5 Questions You Should Ask Your Gilbert Jeweler

With Valentine’s Day right around the corner you may be jewelry shopping for that special someone and you’re in good company! Jewelry is the most popular gift given on Valentine’s Day! According to the National Retail Federation, about twenty percent of people who celebrate the holiday buy jewelry and for good reason. The thoughtfulness and emotions tied to giving and receiving jewelry are second to none. So as you head out to your nearest Gilbert jewelry store, here are some good questions to ask the jeweler that will help you make the best purchase.

1. Do You Have a Wide Selection of All Types of Jewelry?

It is usually a good idea to put some thought into what type of jewelry your loved one would most appreciate and wear. That way you can help the jeweler narrow down the best pieces to show you. Also, depending on your budget, you’ll want to make sure the shop has jewelry with a wide price range so that you will have plenty to choose from. Well established jewelers will have a good selection of all types of jewelry including rings, earrings, necklaces and even loose diamonds if you are in the market for a stone replacement or custom design.

2. What Is Your Quality Guarantee and Return Policy for Jewelry?

As with any important purchase you make as a consumer, it is important to know if the jewelry piece you buy has a quality guarantee behind it. So don’t be shy about asking how long the warranty is when buying any type of fine jewelry! A reputable jeweler will not only warranty the products they sell, they will also guarantee any custom work or repairs that they do for at least 6 months to one year. Obviously, the longer the warranty the better as it shows the jeweler is confident in their jewelry!

3. How Do You Authenticate Each Jewelry Piece?

Unless you’re a fine jewelry fanatic, it’s probably difficult for most of us to tell whether jewelry is the real deal or a good imitation. That’s why it is important for you to find a jeweler you trust who will answer all of your questions openly and honestly. Specifically, ask to see the diamond certificates. The best diamond grading comes from the Gemological Institute of America (GIA) and will list the important 4 C’s for each diamond. Have the jeweler show you the precious metal stamp on the rings to confirm carat of gold (14K, 18K, etc) or platinum (PLT). Good jewelers and their staff won’t hesitate to go over any of this with you.

4. How Experienced Is the Jeweler?

This would be a good thing to research on Google reviews to see customer ratings of the jeweler. Inquire how many years the jewelry shop has been in business to see if it seems likely they will be available ten years down the road if you need a repair to the jewelry you’ve purchased. One mark of an experienced jeweler is when they complete repairs and custom designs on-site instead of sending out your jewelry to a third party. This shows they have the equipment and know-how if any sizing or repairs are necessary.

5. Does the Jeweler Really Listen to What You Want?

We can all appreciate the motto, treat others the way you want to be treated and that goes a long way when a jeweler is willing to spend the time to really listen to you. As mentioned above, when a jewelry shop can quickly and confidently answer your questions about any jewelry piece it is clear they want to help you make an informed purchase, not just push a sale. This is a sign of good customer service and in the case that they don’t have exactly what you’re looking for then a good jeweler will usually make suggestions and may even be able to order a piece or custom design it for you!

Hopefully this makes you more confident in your Valentine’s Day jewelry shopping! As always, we strive to share our jewelry knowledge with you so that you can feel completely satisfied with all your jewelry needs.


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